Privacy Policy
PrimeEarth Solutions ("we", "us", "our") operates this website. This page explains what information we collect when you visit or submit a form on this site, how we use it, and your rights regarding that information.
Information We Collect
When you submit the enquiry form on our Contact page, we collect the information you provide directly, which may include your name, phone number, email address, service requirement, site location, site type, and any message you write.
The Project Brief Builder does not send your answers. If you choose to continue to the contact form, your answers are held temporarily in this browser tab to prefill the form, then removed after they are applied where browser storage is available. The information is transmitted to Web3Forms only if you submit the contact form.
Cloudflare provides this website's hosting and web analytics. Its analytics beacon measures visits and page performance. Enquiry form contents are not included in the analytics beacon. See Cloudflare's explanation of analytics data collection for details.
How We Use Your Information
- To respond to your enquiry and arrange a site visit or provide a quotation
- To contact you by phone or email regarding your request
- To maintain records of customer enquiries for our own business purposes
We do not sell, rent, or share your information with third parties for marketing purposes. Your information is used solely to respond to your enquiry and provide our services.
Data Storage and Security
Information submitted through our contact form is received via email and stored securely for our internal business records. We take reasonable measures to protect this information from unauthorised access.
Third-Party Services
The enquiry form is submitted through Web3Forms, a third-party form-processing service. Information entered in the form is transmitted to that service to process the submission and deliver it to PrimeEarth Solutions. Cloudflare provides hosting, request delivery and web analytics; catalogue requests use Cloudflare storage and email delivery as described below.
Your Rights
You may request that we delete any information you have submitted to us by contacting us at [email protected]. We will action such requests within a reasonable timeframe.
Contact Us
If you have questions about this privacy policy or how your information is handled, please contact us at:
PrimeEarth Solutions
Ahmedabad, Gujarat
Email: [email protected]
Phone: +91 98336 23880
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Optional browser drafts and material lists
If you select “Remember my draft”, your enquiry fields are saved in this browser and can be restored for 24 hours. Expired drafts are removed when you next open the form; you can also clear them using the form or your browser storage controls. This option is off by default. You can clear the draft at any time; it is removed after a confirmed submission. If browser storage is unavailable, the form can still be used.
Material selections are stored only in this browser tab to prepare your enquiry. Choosing a material does not submit it or create an order. An enquiry reference is included when you submit. Campaign labels from the enquiry URL may be included with the submission to identify its source; no advertising tracker is added by this feature.
Catalogue requests and download access
The catalogue request form collects your name, company (if supplied), phone number, email address and contact consent. It records the request in Cloudflare storage for up to 30 days and sends a notification to our business inbox. Inbox records may remain for customer enquiry handling; you may ask us to delete your request.
After a request is recorded, an essential, secure cookie permits catalogue downloads in the same browser for 24 hours. It contains a signed access token, not your contact details. The form uses a short-lived verification token, a hidden anti-spam field and a limited-lived hashed network identifier to reduce repeated requests. No marketing subscription is created.
WhatsApp contact
WhatsApp links open a draft enquiry in an external service for you to review and send. Clicking a link does not send the message automatically. Your use of WhatsApp is subject to its own privacy terms.
Optional action measurement
Website measurement is off until you choose Allow measurement in the footer. When allowed, we count enquiry links, telephone-link clicks, WhatsApp-link clicks, catalogue-download link clicks and accepted form submissions separately. A WhatsApp click does not establish a delivered message or conversation, a catalogue-download link click does not establish a completed download, a telephone click does not establish a completed call, and a submission does not establish a qualified lead or sale.
The action record contains a fixed action name, page path, service category and day. It excludes names, contact details, messages and URL query parameters. Records expire after 30 days. A random event identifier limits repeats; a keyed, hourly network digest supports short-lived abuse control. These counts are indicative: browser blocking and distributed storage can affect totals.
Your preference is saved on this device. You can turn optional measurement off in the footer; browser Do Not Track and Global Privacy Control preferences also disable it. Cloudflare infrastructure and security logging operate separately under the existing service arrangements. Existing Cloudflare Web Analytics is separate from these optional action counts.